FAQ
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1) Where can I purchase your products ?
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You can place order only on our website www.beautyofcolour.com . We don't have any authorized retailers currently. If you find our products in sale anywhere else , they are fake and counterfeit.
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2) Are you Cruelty Free ?
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Yes, all our products are proudly cruelty free. We will never test on our cute fur friends , we love them !
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3) What payment methods do you accept ?
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We accept :<br>
Mastercard,
Visa,
American Express,
Paypal
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4) Are you Vegan ?
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All our products are formulated without Parabens, Mineral oils , Gluten, Phtalates, Sodium Lauryl Sulfate .
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5) Do you ship Worlwide ?
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We ship to almost all countries , as long as we dont break any laws or regulations of our country or customers countries. So please check this before place order , we will not be liable or responsible if you break any such law.
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6) Will I pay customs fees and Duties ?
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We are not responsible for customs fees , duties ,delays and compliance.
We do not collect any taxes ,so please check your country laws and regulations about this before place order with us.
Take note that customs fees , duties, are not inclued in your total order with us.
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7) Do you offer free Shipping ?
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No , we don't offer free Shipping currently, this could change later.
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8) What shipping services do you offer?
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We offer many shipping services : <br>
The post office delivery with tracking. DHL and ups Shipping will be soon available
We highly recommand you choose shipping with tracking. <br>
For information: <br>
Delivering within 7-10 buisness days for most European countries and Uk. <br>
Delivering within 10-15 buisness days for USA
This not inclued processing order time.
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9) Can I track my order ?
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Yes, you can track your order if you had chosen shipping with tracking (what we highly recommand ).
Take note that, for some countries and locations ,the tracking will only show departure and delivering informations of your parcel.
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10) When will my order ship ?
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Allow us 3- 5 working days ( not inclued weekends and holidays ) in normal period to ship your order.
However , orders may take a bit longer to process if we have a new launch or crazy promotion. As soon as we ship your order , you will receive a shipping confirmation via email.
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